Privacy policy

Last updated: November 19, 2024

This privacy policy describes how J Nissi (the website, we) collects, uses, and shares your personal data when you visit, use our services, or make purchases from jnissi-stockholm.com (the website) or otherwise communicate with us regarding the website (collectively referred to as the services). The use of "you/your" (and similar terms) in this privacy policy refers to you as a user of the services, whether you are a customer, website visitor, or any other person whose data we have collected in accordance with this privacy policy.

We recommend that you read this privacy policy carefully.

Changes to this Privacy Policy

We may occasionally update this privacy policy, for example, to align with new practices or due to other operational, legal, or regulatory reasons. The revised privacy policy will be posted on the website, as indicated by the "Last updated" date, and we will take any other required actions under applicable law.

How We Collect and Use Personal Data

In order to provide the services, we collect your personal data from a variety of sources as described below. The types of data we collect and use vary depending on how you interact with us.

In addition to the specific purposes outlined below, we may use the data we collect about you to communicate with you, provide or improve the services, fulfill any applicable legal requirements, enforce any applicable terms of service, and protect the services, our rights, and the rights of our users and others.

What Personal Data We Collect

The types of personal data we collect about you depend on how you interact with our website and use our services. When we use the term "personal data," we mean information that identifies you, relates to you, describes you, or can otherwise be linked to you. The sections below describe the categories and specific types of personal data we collect.

Information We Collect Directly from You

Information you provide to us through our services may include:

  • Contact information such as name, address, phone number, and email address.
  • Order information such as name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information such as username, password, security questions, and other information used to protect your account.
  • Customer support information such as information you choose to share when you communicate with us, such as when you send a message via the services.

Certain features of the services may require you to directly provide certain information about yourself. You can choose not to share this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the services (usage data). For this purpose, we may use cookies, pixels, and similar technologies (cookies). Usage data may include information about how you access and use our website and your account, including data about your device, browser, network connection, IP address, and other information about your interaction with the services.

Information We Receive from Third Parties

We may also receive information about you from third parties, including from providers and service providers who collect information on our behalf, such as:

  • Companies that support our website and services, such as Shopify.
  • Our payment processors who collect payment information (e.g., bank account details, credit or debit card details, billing address) to process your payment, fulfill your order, and deliver the products or services you requested to fulfill our contract with you.

When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we collaborate with may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

All information we receive from third parties will be processed in accordance with this privacy policy. See also the section below, "Third-Party Websites and Links."

How We Use Your Personal Data

  • Provide Products and Services. We use your personal data to provide you with the services to fulfill our contract with you, including processing your payments, distributing your orders, sending you messages related to your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, and other functions related to your account. We may also improve your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will process your data according to its privacy policy and consumer protection policy.

  • Marketing and Advertising. We may use your personal data for marketing and advertising purposes, such as sending you marketing, advertisements, and promotional communications via email, SMS, or regular mail, and showing you advertisements for products or services. This may include using your personal data to better tailor the services and advertising on our website and other websites. If you are located in the EEA, the legal basis for this processing of personal data is our legitimate interest in selling our products, under Article 6(1)(f) of the GDPR.

  • Security and Fraud Prevention. We use your personal data to identify, investigate, or take action regarding fraudulent, illegal, or harmful activity. If you choose to use the services and register an account, you are responsible for ensuring the security of your login credentials. We strongly recommend that you do not share your username, password, or other access information with anyone. If you believe your account has been compromised, contact us immediately. If you are located in the EEA, the legal basis for this processing of personal data is our legitimate interest in keeping our website secure for both you and other customers, under Article 6(1)(f) of the GDPR.

  • Communicate with You and Improve the Service. We use your personal data to provide you with customer support and improve our services. This is a legitimate interest for us to be responsive to you, provide you with efficient services, and maintain our business relationship with you under Article 6(1)(f) of the GDPR.

Cookies

Like many others, we use cookies on our website. For more detailed information about the cookies we use to run our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to operate and improve our website and services (including to store information about your activity and preferences), to conduct analysis, and to gain a better understanding of how users interact with the services (which pertains to our legitimate interest in administering, improving, and optimizing the services). We may also allow third parties and service providers to use cookies on our website to better tailor the services, products, and advertising on our website and other websites.

Automatically accepting cookies is the default in most browsers, but you can change your browser settings to remove or reject cookies. Please note that your experience may be negatively impacted if you delete or block cookies, and some services, such as certain features and general functionality, may stop working completely or partially. Blocking cookies may also not fully prevent our information sharing with third parties, such as our advertising partners.

How We Share Your Personal Data

Under certain circumstances, we may share your personal data with third parties to fulfill contracts, for legitimate purposes, and other reasons as outlined in this privacy policy. Some examples of such circumstances include:

  • Data may be shared with service providers or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, distribution, and delivery).
  • Data may be shared with business and marketing partners to deliver services and advertising to you. Our business and marketing partners will use your data in accordance with their privacy notices.
  • When you request or otherwise consent to the sharing of certain data with third parties, such as for product delivery or when you use social media widgets or login integrations, we may also share your data.
  • Data may be shared with our affiliates or within our group as part of our legitimate interests in conducting a successful business.
  • Data may be shared in connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (e.g., in response to subpoenas, court orders), enforce applicable terms of service, and protect and enforce the services, our rights, and the rights of our users and other individuals.

We share the following categories of personal data and sensitive personal information about users for the purposes outlined above in "How We Collect and Use Your Personal Data" and "How We Share Your Personal Data":

 

Category Recipient Categories
Identifiers such as basic contact details and certain order and account information Service providers and third parties performing services on our behalf (e.g., internet service providers, payment processors, distribution partners, customer support partners, data analysis providers)
Commercial information such as order, shopping, and customer support information Business and marketing partners
Internet or other similar network activity, such as usage data Affiliates

 

We do not use or disclose sensitive personal data without your consent or to draw inferences about you.

Third-Party Websites and Links

Our website may provide links to websites or other online platforms operated by third parties. If you follow links to websites not owned or controlled by our affiliates, you should read their privacy and security policies, as well as other terms and conditions. We do not guarantee or are responsible for the privacy or security of such websites, including whether the information on those websites is accurate, complete, and reliable. Information you provide on publicly or partially publicly available platforms, including information shared on third-party social media platforms, may also be viewed by others who use the services and/or those using these third-party platforms, without any limitations on how it can be used by us or third parties. Simply including links of this kind does not imply that we endorse the content of these platforms or their owners or businesses, unless explicitly stated in the services.

Children's Information

The services are not intended for use by children, and we do not knowingly collect personal data from children. If a child under your care has provided personal data to us, you may contact us using the contact details below to request that it be deleted.

Up until the date this privacy policy became effective, we are not aware of having "shared" or "sold" (as defined under applicable legislation) personal data of individuals under 16 years of age.

Security and Storage of Your Data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data. Any information you send to us may also be unprotected during transmission. We recommend that you do not use insecure methods to send sensitive or confidential information to us.

How long we retain your personal data depends on various factors, such as whether we need it to manage your account, provide the services, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have certain or all of the following rights regarding your personal data. However, these rights are not absolute, and they may apply only under certain circumstances, and the law permits us to deny your request in some cases.

  • Right to Access/Know: You may have the right to request access to the personal data we hold about you, including information about how we use and share your data.
  • Right to Deletion: You may have the right to request the deletion of the personal data we hold about you.
  • Right to Correction: You may have the right to request that we correct any inaccurate personal data we hold about you.
  • Right to Portability: Under certain circumstances and with certain exceptions, you may have the right to obtain a copy of the personal data we hold about you and request that we transfer it to a third party.
  • Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to instruct us not to "sell" or "share" your personal data or to opt-out of the use of your personal data for "targeted advertising" purposes, as defined in applicable privacy laws. If you visit our website with the GPC signal enabled (depending on where you are located), we will automatically interpret this as a request to deny "sale" or "sharing" of data for the device and browser you are using to visit the site.
  • Right to Limit Processing: You may have the right to request that we stop processing your personal data or limit the way we process it.
  • Right to Withdraw Consent: In cases where we rely on consent to process your personal data, you may have the right to withdraw your consent.
  • Right to Appeal: If we deny your request, you may have the right to appeal our decision by responding to our notice of denial.
  • Managing Communication Preferences: We may send promotional emails to you, and you may choose to stop receiving such emails by using the unsubscribe feature included in all our communications with you. If you choose to stop receiving these emails, we may still send you non-promotional messages, such as information about your account or orders.

You can exercise these rights as specified on our website or by contacting us using the contact details below.

Your status with us will not be affected by exercising your rights. We may need to collect information from you to verify your identity, such as your email address or account details, before providing a well-founded response to your request. Under applicable law, you may appoint a representative to make requests on your behalf to exercise your rights. Before we accept such a request from a representative, this representative must provide proof that you have authorized them to act on your behalf, and you may also need to personally verify your identity with us. We will respond to your request within the time specified by applicable law.

Complaints

If you have complaints about how we handle your personal data, please contact us using the contact details below. If you are not satisfied with how we handled your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below. You may also choose to file your complaint with the Privacy Protection Authority (IMY). For the EEA, you can find a list of the responsible supervisory authorities for data protection here.

International Users

Please note that we may transfer, store, and process your personal data outside the country where you live. Your personal data may also be processed by staff and external service providers (third parties) and partners in these countries.

If we transfer your personal data outside of Europe, we will rely on recognized transfer mechanisms, such as the European Commission’s standard contractual clauses, or equivalent agreements from the relevant competent authority in the UK (as applicable), unless the data transfer occurs to a country that has been deemed to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of your rights, please email us at info@jnissi-sthlm.com, or you can contact us on Instagram @jnissi_official.

Regarding applicable data protection laws, and unless otherwise explicitly stated, we are the data controller for your personal data.